Department for Environment and Water
Job reference: 852519
Location: 5000 - ADELAIDE
Job status: Short Term Contract
Eligibility: Open to Everyone

About the Role:
The Retail Assistant contributes to the delivery of profitable retail and customer service functions, ensuring that guests receive quality retail services at the Adelaide Gaol.

Key Role Outcomes:

• The retail area is successful and profitable due to a high standard of customer service in the presentation and selling of products.
• Visitors, team members and other stakeholders are provided with required information in both written and oral form.
• High quality data is available about the business performance via accurate and timely data entry across all processes and systems.
• The retail work site is well presented with a focus on keeping the area clean and tidy.
• Promotion of South Australian made products and other Department for Environment and Water locations.
• The retail area is a safe work site with all staff complying with approved and established safe working procedures and WHS policies and legislation.
• Compliance with Departmental policies, including money handling and the use of computerised Point of Sales (POS) system are maintained at all times.
  
  What can we offer you!
• Working in an organisation that is contributing to significant environmental outcomes in the great state of South Australia!
• Be part of a fun, collaborative and supportive team.
• Free entry into DEW managed Parks in South Australia.
• Salary Sacrifice Benefits.
• Access to our Employee Assistance Program (EAP).
• Access to our Fitness Passport Program.
• Meaningful and rewarding career.

Contract: 
Contract for up to 31 December 2026
Part-time up to 6.5 hours per week 

Essential Criteria: 

• High level customer service skills.
• Experience working in a busy retail environment.
• Merchandising skills and product development.
• Demonstrates a good understanding of the principles relating to the tourism industry and the retail environment.
• Demonstrated ability to use computerised Point of Sales systems to perform daily duties effectively.

Special Conditions:

• May be required to participate in responses to state emergencies or associated duties.
• Regular weekend and public holiday work is required as well as being available during peak seasonal times including school holidays.
• You must be an Australian citizen, permanent resident, or provide evidence that you hold a valid working visa that allows you to work in Australia.
• Wearing a company uniform during working hours and/or when representing the department is mandatory.
• The Department for Environment and Water is committed to providing a safe environment to all children and young people who access our services and visit our sites.  This role requires candidates to provide a valid Working with Children Check which must be renewed every five years before expiry. DEW will cover the cost of renewal.
• This role requires candidates to provide a Nationally Coordinated Criminal History Check which must be renewed every three years before expiry. DEW will cover the cost of renewal.

A successful applicant who is not currently employed by the Department for Environment and Water will be required to have an original photo identification document sighted and provide a valid Nationally Coordinated Criminal History Check (NCCHC) issued within the last 12 months. This information must be supplied by all applicants who are shortlisted for interview.

Remuneration: 
GSE2 $1,255.96 min - $1,268.82 max weekly p.a., pro rata for part time hours. 

Enquiries to:
Sharyn Marcus, Site Coordinator 
sharyn.marcus@sa.gov.au
Mobile: 0429 666 129

Application Instructions:
Applications are to be submitted online through I WORK FOR SA.

Applicants are to submit a pre-employment declaration, current CV and complete the attached checklist questions. 

The Department for Environment and Water is committed to building a diverse and inclusive workplace. We encourage applications from people with diverse backgrounds including all ages and gender identities, Aboriginal and Torres Strait Islander, people with disability, culturally and linguistically diverse and LGBTIQA+.

Applications close: 09/08/2026 11:00 PM

Attachments:
- Checklist questions for IWFSA - Cafe_Retail Assistant (Gaol or CWP).pdf
- Pre-Employment-Declaration_240522.pdf
- Role Description GSE02 Retail Assistant.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.