Regional Customer Services Officer
Department of Primary Industries and Regions
Job reference: 845196 Location: - VARIOUS - Job status: Casual Eligibility: Open to Everyone The Opportunity We have an opportunity for a Regional Customer Services Officers within the Department of Primary Industries and Regions. In this role, you will partner with PIRSA Business Divisions to deliver high-quality, efficient, and cost-effective administrative and business services, while contributing to targeted business improvement initiatives. You will play a key role in supporting PIRSA’s strategic priorities, ensuring the organisation remains modern, flexible, and responsive, while building strong connections with industry, stakeholders, and regional communities. Key Responsibilities The Regional Customer Services Officer contributes to the effective ongoing delivery of the Branch’s, and the Division’s operations and functions, which underpins the strategic objectives of the Agency. In this capacity, this role provides effective and responsive, front counter customer service delivery, administrative, project / program and business support to PIRSA operational staff. About You To succeed in this role, you will demonstrate:
Why Join PIRSA? At PIRSA, we are committed to fostering a modern, flexible, and inclusive workplace that values its people. You will have the opportunity to contribute to meaningful outcomes for South Australia’s primary industries and regional communities, while growing your skills in a supportive environment. About Us South Australia is internationally recognised for the quality of its agriculture, food, and wine. Our regions are the backbone of our state and the economic powerhouse that drives prosperity for all South Australians. The Department of Primary Industries and Regions (PIRSA) is a key economic development agency working in partnership with our primary industries, regional stakeholders and across all levels of government to advance the prosperity and sustainability of South Australia’s primary industries and regional communities. We are a passionate team of around 800 people working across metropolitan and regional South Australia to develop and protect our state’s regions and food, wine, aquaculture, fisheries, forestry, grains, livestock, dairy and horticulture industries. It's no wonder there are so many exciting and diverse career opportunities in our organisation. If you’re ready to join us, apply now! Benefits At the Department of Primary Industries and Regions, we offer our employees challenging and rewarding work with opportunities for career progression, learning and development and flexibility. Our Commitment to Diversity The Department of Primary Industries and Regions is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We embrace diversity and welcome applications from all people, irrespective of culture, faith, sexual orientation, gender identity, disability, or age. Special Conditions
Requirements
Remuneration Enquiries Nerissa Sneath Acting Regional Customer Services Coordinator
Application Instructions All applications must be submitted online. If you are interested in this opportunity, please see the attached applicant instructions, and outline your skills and experience in relation to the Professional and Technical Knowledge, Customer Orientation and Communication capabilities of the attached role description. Applicants must include the contact information of at least 2 referees with 1 being your immediate supervisor/manager and a completed “Pre-Employment Declaration in the SA Public Sector” form. Applications close: 05/06/2026 11:45 PM Attachments: - Application Guidelines#2.pdf - Pre-Employment-Declaration_240522.pdf - Role Description - Regional Customer Services ASO2 - Casual Pool#2.pdf Flexibility Statement
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