South Australian Motor Sport Board
Job reference: 840035
Location: 5000 - ADELAIDE
Job status: Short Term Contract
Eligibility: Open to Everyone

The South Australian Motor Sport Board is the organiser and promoter for world class motorsport events. We work as a dynamic, commercially focused events team focussed on delivering the best possible event experience for fans and participants, whilst bringing a vibrancy and economic benefit to Adelaide and South Australia.

Please refer to our website for further information www.samsb.sa.gov.au

The South Australian Motor Sport Board (SAMSB) is responsible for the management, development and delivery of major motorsport events to promote South Australia.

• Drive ticketing performance for motorsport events including Supercars & MotoGP
• Turn data into smarter pricing, products and membership growth
• Deliver seamless ticketing experiences with partners and internal teams

The Ticketing and Membership Officer is responsible for ticketing sales reporting and analysis, providing specialist advice and recommendations to inform initiatives that increase event attendance and revenue for motorsport events run by the South Australian Motor Sport Board. They also review member feedback, identifying opportunities for improvement, and recommend strategies to grow membership programs and enhance commercial outcomes. Additionally, the position oversees the optimisation of ticketing operations, including pricing, ticketing structures, and continuous improvement initiatives, exercising professional judgement and working under limited direction to deliver programlevel results. Key outcomes of the role are as follows: 

• Coordinate ticketing operations, including being the main point of contact for the day to day relationship with the event ticketing agencies
• Provide oversight across event builds, pricing implementation, reporting, reconciliation processes, and sales control
• Provide comprehensive ticketing sales reporting and analytics, owning the interpretation of insights and providing, datadriven insights and recommendations to inform revenue growth and attendance strategies
• Work closely with the event ticketing agencies to develop the grandstand seating build to optimise ticketing structures and seating configurations, including seat audits, layout improvements and event build accuracy, applying professional judgement to maximise operational and commercial outcomes
• Track and analyse ticketing performance trends, including revenue outcomes, product demand, and market behaviour, to provide advice on ticketing product development and improvements to support evidencebased decisionmaking across the organisation
• Manage all aspects of event ticket allocations, including product development, reporting, ticketing distribution and performance oversight
• Recommend strategies to grow membership programs, analysing member feedback to identify opportunities for improvement and recommending initiatives to drive customer retention, increase fan engagement and deliver commercial outcomes
• Collaborate with internal teams to ensure website content, ticketing strategies and customer service objectives are aligned with broader organisational objectives and programlevel outcomes
• Maintain secure, compliant customer data in the CRM system, including oversight of customer data migration from external ticketing providers, ensuring accuracy, security, and business continuity

• The Incumbent will be required to participate in the department's Performance Management Program
• The Incumbent may be assigned to another position at this remuneration level or equivalent
• Some work outside of normal hours will be required
• This role requires a National Criminal History check
• Applicants will be required to work extended hours leading into and during major events

ASO5 - Administrative Services Officer

$89,007 - $98,991 p.a.

Up to 24 months

Tina Fouyaxis
Head of Marketing
Telephone: 84292500
Email: tina.fouyaxis@sa.gov.au

Applications close: 15/04/2026 11:00 PM

Attachments:
- ASO5 Ticketing & Membership Officer RD.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.