Department for Child Protection
Job reference: 844764
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone

Role Status: Full-time, long term vacancy until 23 June 2028
Remuneration: ASO2 ($64,195 - $67,154 per annum)

Role Details:

Our office based in Adelaide CBD is seeking a Carer Payments Officer to join our Finance and Corporate Services team on a full-time long term basis. In this role, you will be providing efficient administrative and data processing support to ensure accurate and timely Carer Support Payments. You will maintain records, verify placement data and support quality standards across the state-wide Out of Home Care system.

In this role, you will be:

• Providing timely, accurate and inclusive support to stakeholders, including tailored solutions for CALD clients and clients with a disability.
• Processing carer payments accurately and efficiently while providing a high standard of customer service.
• Providing financial support for the Carers Payment program, including reconciliations and resolving overpayments.
• Supporting system and data management by monitoring records, resolving issues and recommending improvements.

To be successful in this role, you will have the following:

• You are able to work collaboratively within a professional team with a high level of professional and personal integrity.
• You have experience checking accuracy of information and following policies and procedures to avoid errors.
• You can deliver administrative, client and records support in complex environments, with the ability to interpret and apply policies.
• You have proven experience in the use of various computer applications, including client databases.

Why You’ll Love It Here - DCP Benefits That Matter:

At DCP, these are just some of the benefits you’ll enjoy: 

• A collaborative team environment, working alongside people who are committed to best practice and making a meaningful impact.
• Flexible working options with tailored arrangements to help you balance work and life.
• Paid Parental and Partner Leave – additional paid time to support you and your growing family. 
• Recognition and Growth – we celebrate your achievements and open doors to development across DCP. 
• Salary Packaging – reduce your taxable income with a range of pre-tax benefits.  
• Health and Fitness Perks – free flu vaccination plus access to more than 1,700 gyms, fitness centres and pools across Australia through our Fitness Passport program for you and your family. 
• Wellbeing Support - confidential Employee Assistance Program services for you and your family. 

See our full list of benefits.

About DCP:

The Department for Child Protection (DCP) plays a key role in the protection of children, young people and their families within South Australia. The department provides support to vulnerable children and young people to be safe, strong and connected.

Special Conditions:

• You must have a current Working With Children Check.
• You must be an Australian resident or provide evidence that you have a current work permit.

For a successful application, you will need to respond to all points listed under the your capabilities section of the attached role description. Please also note any special conditions that may be listed.

Enquiries: Arman Mahboubi, A/Team Leader, Carer Payments via phone: (08) 8226 6666 or email: arman.mahboubi@sa.gov.au

Our workplace reflects the diverse communities we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTQI+ communities, and people from culturally diverse backgrounds.

To apply for this role, please click the 'apply' button to be re-directed to the DCP Career Portal.

Applications close: 28/05/2026 11:00 PM

Attachments:
- DCP Job Application Guide.pdf
- Role Description - Carer Payments Officer - ASO2.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.