Area Manager
Department of Human Services
Job reference: 843466 Location: 5041 - DAW PARK, 5043 - MARION, 5095 - MAWSON LAKES, 5290 - MOUNT GAMBIER Job status: Ongoing Eligibility: Open to Everyone Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life. With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most.
About the Business
Disability and Specialised Services Our Disability and Specialised Services (DaSS) Division delivers essential support to South Australians through high-quality NDIS services, sector reform, inclusion-focused policy. We provide direct disability supports through Supported Independent Living, and specialised care through our Disability, Clinical and Quality Services, as well as Aged Care Projects. Our work is strengthened by Corporate and Engagement teams, ensuring strong governance, collaboration and positive outcomes for people we support.
Role Highlights
Role Details
An exciting opportunity to shape the future of DHS Disability Services and Specialised Services Supported Independent Living Services. As an Area Manager, you will shape services and systems across a defined geographic area, ensuring participants receive consistent, responsive and compliant supports that promote choice, safety and wellbeing. About the Role
A key focus of the role is building and maintaining strong
internal and external partnerships with participants, families,
guardians, community providers and government and
non-government agencies. Through collaboration and shared
accountability, you will ensure services are coordinated,
responsive and person centred, and that participant experiences
and outcomes are continuously improved.
What We are Looking For
We are seeking an experienced, values driven human services
operational leader who can operate confidently in a complex
service delivery environment. You will bring:
• demonstrated service operations management experience in disability, health, community or human services, ideally within NDIS funded service environments
• strong knowledge of evidence-based person-centred Active
Support service models, NDIS Practice Standards,
safeguarding, compliance and quality management frameworks
• proven ability to lead multidisciplinary teams, provide
clear direction, and foster a culture of accountability,
safety and continuous improvement
• experience managing operational systems, resources and
budgets to deliver sustainable and high-quality services
that achieve organisational outcomes
• well developed relationship building skills, with the
ability to collaborate effectively with participants,
families, carers, and a broad range of stakeholders
• sound judgement and capability in managing complex
participant needs, incidents, complaints and risk within a
governance framework.
What We Offer
• a meaningful human service operational leadership role supporting improved outcomes for South Australians living with disability
• an inclusive, values-led workplace that promotes respect,
diversity and psychological safety
• ongoing professional development and leadership
capability opportunities
• the opportunity to contribute to system improvement and
service innovation within Disability and Community
Services.
Special Conditions
National Police Check required.
Classification
ASO7 - Administrative Services Officer
Salary Range
$112,163-$121,246
Duration
Ongoing
Enquiries to
Nicole Keller Diversity and Inclusion DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require assistance with this process, please contact us at dhsrecruitment@sa.gov.au and a member of the team will get back to you. The South Australian public sector promotes diversity and flexible ways of working, including part time. Applicants are encouraged to discuss flexible working arrangements for this role. Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in. Applications close: 12/05/2026 11:30 PM Attachments: - Role Description - Area Manager SIL - ASO7.pdf Flexibility Statement
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