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Operations Coordinator - Customer Accounting
Attorney-General's Department
Job reference: 852478
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone

Classification: ASO7
Salary Range: $116,089 - $125,490 + Superannuation
Duration: Ongoing
Vacancy Type: Full Time
Number of Positions Available: 1
Closing Date: 11:30pm, Sunday 9 August 2026


About the Opportunity

The Operations Coordinator is responsible for developing and reporting on the achievement of service level performance measures relating to customer financial transactions and ensuring financial controls operate effectively, including timely bank reconciliations, appropriate segregation of duties and compliance with internal control requirements. As part of this role, you are accountable for maintaining the integrity of the customer accounting general ledger, driving continuous improvement and customer focused practices, and supporting the development and implementation of financial management policies and procedures. The role also requires experience in managing a team, including coaching and, mentoring, performance management and capability development.

What you'll need to succeed:

  • Appropriate degree in Accounting, Business or related discipline 
  • Ability to organise and prioritise high workload and deal with multifaceted financial issues, varied and competing priorities 
  • Leadership, management, organisation and motivation of branch staff 
  • Experience in conducting financial analysis
  • Experience in the implementation and maintenance of accounting and financial management systems, the development of and production of appropriate financial reports 
  • Proven ability to communicate effectively, orally and in writing at all levels, including the ability to clearly communicate finance related concepts and proposals to non-finance staff and stakeholders 

Desirable:

  • Experience in trust accounting and transaction processing for high-volume customer based financial operations
  • Professional membership, or eligibility for membership, of CPA Australia, or an equivalent professional accounting body

 

About the Business

The Office of the Public Trustee (Public Trustee) operates as part of the Attorney-General’s Department and was established on 1 January 1881, under the Public Trustee Act 1995 (SA). It offers services to South Australians, including will preparation, powers of attorney, and administration of deceased estates and trusts.  The Public Trustee is also responsible for managing the personal, legal, and financial affairs of individuals who are unable to handle these matters on their own. At the heart of our work is our commitment to protecting the wishes and interests of those we serve.

For more information about the Attorney-General’s Department and also Public Trustee, please visit https://www.agd.sa.gov.au/ and Public Trustee | Public Trustee

 

Special Conditions for Employment

Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.

  • Some out of hours work may be required.
  • Some interstate and intrastate travel may be required.
  • The South Australian public sector promotes diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

 

Additional Notes

You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specification.

For further information about this exciting opportunity that is not covered by this website please contact Alan Hoogeveen, Manager Customer Financial Services, Public Trustee on 7133 7090 or alan.hoogeveen@sa.gov.au.

 

Click Apply and follow the prompts to submit your application.

The Attorney-General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/.   


Applications close: 09/08/2026 11:30 PM

Attachments:
- Job Application Pack.pdf
- Operations Coordinator Customer Accounting JPS.pdf


Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.