South Australian Country Fire Service
Job reference: 848998
Location: 5035 - KESWICK
Job status: Short Term Contract
Eligibility: Open to Everyone

Primary Purpose of Role:

The Development Information and Support Officer is accountable to the Manager Development Assessment Service and is responsible for taking the lead role in coordinating and improving administrative management systems required to support applications for assessments by the CFS, consistent with legislative requirements and service standards under the Planning Development and Infrastructure Act 2016 and (General) Regulations 2017.

The Development Information and Support Officer will do this by:

• Providing confidential and high-quality administrative assistance to the Manager, ensuring smooth operations and efficient use of resources.
• Assisting the Development Assessment Service team by streamlining workflows and supporting time management, undertaking various tasks such as word processing, database maintenance, and travel arrangements.
• Acting as the first point of contact for general enquiries from clients and stakeholders, triaging requests, and providing timely, accurate information on services rendered. When necessary, guide clients to additional resources or refer them to appropriate staff members to foster positive relationships.
• Maintaining a basic understanding of regulatory frameworks and resources related to planning and building in bushfire-prone areas, as well as building fire safety in commercial and industrial environments, to support the team effectively and deliver accurate customer service.
• Managing the administrative processing of applications and requests from initiation to completion.
• Improving team efficiency by maintaining accurate databases, electronic and physical filing systems, generating baseline assessment documentation, and producing regular performance reports.
• Assisting in the development and maintenance of policies, standards, processes, templates, and other materials to support the Development Assessment Service.
• Ensuring the accurate generation, tracking, and reporting of financial receivables and expenditures associated with Development Assessment Service activities.
• Undertaking of an emergency support or incident management role, via a defined ‘operational’ on-call roster, with the potential to be re-called under emergency situations, to enable the provision of emergency service activities by CFS to the community. Whilst undertaking such operational roles, personnel will be required to work in emergency situations, which may include day, afternoon, night, or extended shifts.

Remuneration:

ASO3 - $71,589 - $76,033

Enquiries:

Leah Bertholini

M 0417 848 110 E Leah.Bertholini@eso.sa.gov.au

Application Instructions:

Applicants are required to address the criteria outlined in the Application Guidelines document.

Applications must be submitted online.

The South Australian Country Fire Service is an equal opportunity employer committed to providing a working environment that embraces and values diversity, inclusion and supports a culture of safety and respect.
We welcome and encourage applications from diverse community groups to help us build a workforce that reflects the communities we serve.

Applications close: 08/07/2026 11:45 PM

Attachments:
- ASO3 - Development info and support officer PD.pdf
- Pre-Employment-Declaration_240522.pdf
- application_guidelines_emergency_services_sector (1) AS03 EOI June 2026.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.