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ASO3 Business Support Officer
Department of State Development
Job reference: 843214
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone

About us:

The Department of State Development is the South Australian Government’s lead economic development agency. 

Our mission is to drive sustainable economic growth in South Australia by increasing industrial and workforce capability, capacity, collaboration and resilience. We take pride in hiring the right people for the right jobs and offer an attractive, flexible workplace. 

For more information about our agency, please visit: 

Department of State Development | statedevelopment.sa.gov.au 

About the role:

The Business Support Officer provides quality support services through the effective and efficient management of ministerial correspondence; while maintaining the integrity of the office’s records management system which includes accurate and accessible records of incoming correspondence, actions and responses. The role provides administrative, clerical and reception services that support and contribute to the effective operation of the Minister’s office.

As a Business Support Officer, you will:

  1. Hardcopy and electronic correspondence is efficiently and effectively managed through the provision of records management services, including the receipt, capture, workflow, monitoring, reporting, and batching using an electronic document records management system (EDRMS).
  2. Ensure provision of any associated relevant documentation/previous correspondence is included for all correspondence work flowed for action.
  3. Effective working relationships are developed and maintained to support the working relationship between the Office, Office of the Premier and other ministerial offices, and Commonwealth and State Government departments.
  4. Reception service is maintained for phone calls and visitors to the office, ensuring that protocols are adhered to, so callers and guests receive a professional, friendly and high-quality customer service experience.
  5. Official records within the Office of the Minister are managed in accordance with relevant legislation, policies and procedures, including the sentencing and archiving of official records under the authority of General Disposal Schedule 18.
  6. Successful completion of any projects/tasks assigned by either the Senior Business Support Officer or the Office Manager.

Key Competencies:

To apply and succeed in the role, you will have:

  • Well-developed organisational skills, including the proven ability to manage high volumes of work, determine priorities to meet strict timelines, flexibility, ability and aptitude to work effectively as a team member, exercise initiative to implement and improve processes and outcomes
  • Ability to present verbal and written information in a clear and concise manner
  • Ability to maintain confidential and sensitive information with integrity and in a professional manner
  • An understanding of the role of the Premier, Ministers, Parliament, and Government Agencies

Remuneration: Competitive salary of ASO3 p.a. plus superannuation

Benefits:

Bringing your talent to the Department of State Development will see you rewarded with a wide variety of benefits such as:

  • A variety of leave arrangements
  • Work-life balance with a flexible hybrid work arrangement
  • Access to great customised training and career development opportunities

Qualifications:

Essential: Nil

Desirable:

  • Experience in an administrative/correspondence role within a Ministerial or Chief Executive Office, or within the office of a Member of Parliament
  • Experience in the use of computer packages including word processing packages, databases and records management systems and the use of Microsoft suite of products – ie Office 365
  • Knowledge of Parliamentary, Cabinet and Executive Council processes, and Legislation proceedings.

Special Conditions:

  • The role will be offered full-time (1.0 FTE) for up to 2 years
  • Satisfactory Department of Human Services Criminal History Check or National Police Check (NPC) is required prior to commence

Enquiries:

For confidential enquiries / further information about the role, please contact Nicole Morphett, Manager – Office of the Hon Chris Picton MP via Nicole.Morphett@sa.gov.au or 08 7117 6904

How to Apply:

All applications must be submitted through the I Work For SA website. 

Applicants are required to submit the following:

  • Cover letter demonstrating the suitability for the role by addressing the key competencies (2 pages max)
  • Curriculum Vitae (4 pages max)
  • Prepare 3 referees (at least one should be current or recent line manager), to be provided on request
  • Pre-employment Declaration Form – find the attachment on the job advert

Applications close: 10/05/2026 11:00 PM

Attachments:
- DSD Role Description - ASO3 Business Support Officer April 2026.pdf
- Pre-Employment-Declaration_240522.pdf


Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.