ASO2 - Business and Customer Support Officer
Department for Education
Job reference: 843492 Location: 5000 - ADELAIDE Job status: Ongoing Eligibility: Open to Everyone Why work with us Every child and young person deserves a great education. We have a strategy that aims to unlock every child’s potential now and into the future, one that in partnership with learners, students, parents and the wider South Australian community will build a world-leading public education system. One that is equitable and prioritises learning and wellbeing. Together we will make our education system the best it can be. When our children and
young people thrive, so do our communities and our
state. The department's Family Day Care Programs directorate oversees the delivery of high-quality home-based care for children through Family Day Care, Guardianship Family Day Care and Respite Care programs, in line with the National Quality Framework for early childhood education and care, the South Australian Children and Young People’s Safety Act and National Disability Insurance Scheme. The Business and Customer Support Officer is responsible for delivering high quality customer service support and administrative functions in relation to home-based care fees, levies, enrolments, payments and compliance. The role works
collaboratively within a team environment providing business
support to educators and care providers, delivering accounts
payable and receivable functions, undertaking tasks in relation to
childcare subsidy and other core compliance requirements, and
supporting families to establish and maintain
enrolments. Essential: Nil Desirable:
Nil The successful applicant is required to gain a Department for Human Services (DHS) working with children check (WWCC) prior to being employed which is required to be renewed every five years before expiry. The incumbent will be required to undertake RRHAN –EC (Responding to Risks of Harm, Abuse and Neglect - Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course which will be required to be updated every three years. For all other Special Conditions please refer to the attached Position Description. Remuneration ASO2 $64,195 - $67,154 per annum (1.0 FTE) + superannuation (12%) and leave loading Enquiries Enquiries can be directed to Sylvia Hamdorf, Business and Customer Support Team Leader, via tel: 0427 657 963 or email: sylvia.hamdorf@sa.gov.au Application instructions Applications should be made through the IWorkForSA website. Applicants are required to submit a CV, the Application Cover Sheet, Employment Declaration, and a cover letter of no more than two pages addressing the key competencies in the attached position description. People of Aboriginal or
Torres Strait Islander descent and/or those who have a disability
are strongly encouraged to apply. This is a full-time (1.0 FTE) ongoing role.
Applications close: 19/05/2026 11:30 PM Attachments: - ASO2 Family Day Care Programs - Business and Customer Support Officer PD - 2025.pdf - Application Cover Sheet - PSAct..pdf - How to Apply PS Act guidelines.pdf - VL233 Pre-employment declaration.pdf Flexibility Statement
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