Department of Treasury and Finance
Job reference: 842910
Location: 5015 - PORT ADELAIDE
Job status: Short Term Contract
Eligibility: Open to Everyone

We are currently seeking applications for a Corporate Systems Support Analyst (ServiceNow) to join the Business Systems team with Department of Treasury & Finance until December 2026 based at our Port Adelaide office.

What We Offer

• Work that matters—impact that shapes South Australia’s future
• Flexible working arrangements that support life and career
• Salary packaging options
• Discounted gym membership
• Supportive learning & career development
• Employee Assistance Program for you and your family

About Us

Picture a career that’s more than numbers. At the Department of Treasury and Finance (DTF), we’re building a world‑class Treasury for South Australia—one that’s innovative, collaborative, and future‑focused.

We’re South Australia’s lead agency for economic, digital, and financial policy outcomes. Our work touches every corner of the state, from enabling frontline services to driving digital transformation. And we do it all with one purpose: to make life better for the people who call South Australia home.

Why This Role Matters

Business Systems, your work supports a critical whole‑of‑government digital platform that agencies rely on every day. By enabling reliable, well‑managed system change, the team help government teams deliver better services for South Australians often behind the scenes, but always with real impact.

About the Opportunity

As a Corporate Systems Support Analyst (ServiceNow), you’ll play a key role in the administration, configuration and support of the ServiceNow platform. You’ll focus on managing system change, resolving issues and delivering improvements that align business needs with platform performance and integrity.

In this role, you will:

• Keep ServiceNow reliable, supporting the Customer Service Portal across government.
• Deliver system changes end to end, from request review to release.
• Partner with users, vendors and developers to fix issues and deliver improvements.
• Turn business needs into clear system solutions and practical advice.
• Apply strong change control, meeting governance and compliance standards.
• Build great relationships, continuously improving the customer experience.

Remuneration

ASO5 ($89,007 – $98,991 p.a.) + 12% Superannuation

About You

We’re looking for someone who can:

• Support and improve ServiceNow, keeping the platform stable and effective.
• Adapt to system change, supporting testing, upgrades and issue resolution.
• Use and grow technical skills across scripts, APIs, databases or integrations.
• Explain technical ideas clearly to non‑technical stakeholders.
• Use data and reporting to identify issues and support better decisions.
• Work collaboratively with a service mindset, improving systems and customer outcomes.

Application Instructions

Click ‘Apply Now’ to:

• Submit your current CV
• Submit a Cover Letter (max two pages) outlining your suitability
• Provide details of 2 referees (One of the referees must be your current line manager)
• Complete and attach the Pre‑Employment Declaration

Special Conditions

Refer to the Role Statement for key selection criteria and special conditions.

Enquiries

Name: Narinder Singh
Title: Manager - Corporate Systems
Tel: 7133 8658
Email: Narinder.Singh@sa.gov.au

Diversity & Inclusion

We welcome applicants from all backgrounds, identities and lived experiences.
If you need any adjustments at any stage — such as receiving interview questions in advance or accessing materials in alternative formats — we’re here to support you.

Aboriginal Employment Program

Aboriginal and Torres Strait Islander applicants are encouraged, but not required, to join the SA Public Sector Aboriginal Employment Register. The register provides optional support and access to employment opportunities across SA.

Applications close: 10/05/2026 11:30 PM

Attachments:
- Pre-Employment-Declaration_240522.pdf
- Role Statement - ASO5 Corporate Systems Support Analyst (ServiceNow).pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.