• Have well-developed communication and interpersonal skills including demonstrated ability to work effectively in a team environment, foster sound working relationships with a range of staff and stakeholders and prepare clear and succinct correspondence.
• Be self-motivated, flexible, conscientious, reliable and enthusiastic and exercise confidence, sensitivity and discretion in handling confidential matters and difficult clients.
• Show a commitment to continuous improvement as a leader and be open to new ways of working
• Possess experience leading, mentoring and managing a team of administrative staff to set direction, motivate staff and coordinate work.
• Have experience in workforce scheduling, including creating, maintaining and adapting staff rosters and administering a range of human resource management activities.
• Be experienced in providing and coordinating customer service delivery in a demanding environment including supervising, supporting, training and motivating staff in dealing with challenging clients, both in person and over the telephone, in a culturally appropriate manner.
• Demonstrate strong digital skills and competency in the use of Microsoft Office suite of products, the internet, email correspondence and electronic records management systems.

Workplace Benefits

We provide a range of financial and non-financial benefits to our employees that include:

• The opportunity to work alongside passionate and dedicated colleagues in a supportive workplace that is concerned about employee well-being.
• Generous salary sacrifice benefits through Smart Salary (as outlined above).
• Flexible working arrangements.
• Payment of Practising Certificate for legal staff.
• Payment of relevant Professional memberships.
• Support for employees and their family through our inclusive Employee Assistance Program.
• Supported training and development opportunities in areas including working with vulnerable clients, cultural sensitivity and trauma informed practice.
• Access to a comprehensive in-house legal Continuing Professional Development (CPD) program.
• Contemporary workplace accommodation.
• Career development opportunities within the team and the organisation.
• Payment of employment screening checks.
• Access to Fitness Passport: a workplace health and fitness program that give you and your family access to wide choice of gyms and pools across South Australia.

Next Steps

To apply for this role, you will need to click on the Apply now button. Have your resume, preferably in a PDF version ready to be attached and a cover letter.

Should you require any further information please direct your query to Beth Midgley, Director, Legal Information and Advice on (08) 8111 5831.

Please refer to the position description for more detail.

We welcome applications from everyone. We are an inclusive employer, and support diversity and inclusion by recognising our staff for their unique qualities, ideas, and insights.

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.