Intake and Review Officer
Department of Human Services
Job reference: 861368 Location: 5000 - ADELAIDE Job status: Short Term Contract Eligibility: Open to Everyone Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life. With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most. About the Business Disability and Specialised Services Our Disability and Specialised Services (DaSS) Division delivers essential support to South Australians through high-quality NDIS services, sector reform, inclusion-focused policy. We provide direct disability supports through Supported Independent Living, and specialised care through our Disability, Clinical and Quality Services, as well as Aged Care Projects. Our work is strengthened by Corporate and Engagement teams, ensuring strong governance, collaboration and positive outcomes for people we support. Role Highlights
Role Details The Intake and Review Officer plays a key role in supporting new clients to access Supported Independent Living (SIL) services. This position requires excellent customer service skills, a collaborative approach to working with stakeholders, and the ability to thrive in a fast-paced environment. You will be responsible for managing initial enquiries, assisting prospective clients and families to navigate DHS Supported Independent Living services, reviewing accommodation vacancies, and working closely with internal and external partners to support positive client outcomes. Your day-to-day responsibilities will include: Strong Microsoft Office skills are essential, while knowledge of the NDIS and the South Australian disability sector will be highly regarded. Special Conditions National Police Check required. Classification ASO4 - Administrative Services Officer Salary Range $82,212-$86,180 Duration Term up to six (6) months Enquiries to Hannah Moncrieff Diversity and Inclusion DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require assistance with this process, please contact us at [email protected] and a member of the team will get back to you. The South Australian public sector promotes diversity and flexible ways of working, including part time. Applicants are encouraged to discuss flexible working arrangements for this role. Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in. Applications close: 25/10/2026 11:30 PM Attachments: - Role Description - Intake and Review Officer -ASO4.pdf Flexibility Statement
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