Team Leader, Help Centre
Attorney-General's Department
Job reference: 840985 Location: 5000 - ADELAIDE Job status: Long Term Contract Eligibility: Open to Everyone Classification: ASO6 About the Opportunity The Team Leader Help Centre contributes to the management of SafeWork SA’s service delivery by leading a team of staff engaged in a range of workplace advisory service activities to ensure accurate, high quality and timely information and advice is given to stakeholders, industry and members of the South Australian community. The Team Leader is responsible for the performance and development of individuals within the team and the management of the daily operational activities of team members to ensure team KPIs are achieved. The Team Leader is a member of the SafeWork SA’s Education Team and is responsible for:
About the Business About SafeWork SA SafeWork SA is a business unit within Attorney-General’s Department and is responsible for providing work, health and safety, public safety, and state-based industrial relations services across South Australia. As a regulator, our Investigators and Inspectors ensure work, health and safety, and public safety standards are met, and appropriate action is taken when breaches of laws are detected. We also help people better understand their work health and safety responsibilities.
For more information about the Attorney-General’s Department and SafeWork SA, please visit https://www.agd.sa.gov.au/ and www.safework.sa.gov.au
What the Attorney-General’s Department offers you The South Australian Public Sector offers a range of flexible working options including working from home, Time Off in Lieu and the option to purchase additional leave for approved eligible employees. The Attorney-General’s Department is committed to developing those employees looking to increase their knowledge and skills through our twice-yearly Performance and Development Plans. Development opportunities include structured training, on-the-job learning, and intra- and inter-department employment opportunities. Our employee wellbeing offering considers role, environment, relationships at work and self. We offer a range of resources to support our employees’ wellbeing including EAP, Mental Health First Aid Officers, Mental Health Awareness Training for Managers and the ORANGES Wellbeing and Resilience program. We review our wellbeing offering regularly based on the results of our annual wellbeing survey.
For more information about the Attorney-General’s Department and also SafeWork SA, please visit https://www.agd.sa.gov.au/ and SafeWork SA | SafeWork SA
Special Conditions for Employment Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.
The South Australian public sector promotes diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Additional Notes You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications. For further information about this exciting opportunity that is not covered by this website please contact Sylvia Uglesic, Manager, Education, SafeWork SA on 0434 075 182 or sylvia.uglesic@sa.gov.au
Click Apply and follow the prompts to submit your application. The Attorney-General’s Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment. Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply. The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/. Applications close: 24/04/2026 11:30 PM Attachments: - Job Application Pack.pdf - WEBS - Education - J&P - ASO6 - Team Leader Help Centre .pdf Flexibility Statement
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