Senior Account Services Officer
Department of Treasury and Finance
Job reference: 852074 Location: 5000 - ADELAIDE Job status: Short Term Contract Eligibility: Open to Everyone
Help South Australians build confidence in their financial future while growing your expertise in a high-performing team where your knowledge, initiative and ideas make a real difference. What We Offer
Remuneration: ASO4 ($82,212 - $86,180 p.a) + 12% Super About Us Picture a career that’s more than numbers. At the Department of Treasury and Finance (DTF), we’re building a world-class Treasury for South Australia—one that’s innovative, collaborative, and future-focused. For over 120 years, Super SA has supported South Australian public sector employees to build financial security for their future. As a branch of the Department of Treasury and Finance, we are trusted to deliver reliable, member‑focused superannuation services that genuinely make a difference. Our people are at the heart of our success, working in a positive, inclusive and supportive environment where expertise is valued, collaboration is encouraged, and meaningful work is delivered every day. We’re South Australia’s lead agency for economic, digital, and financial policy outcomes. Our work touches every corner of the state, from enabling frontline services to driving digital transformation. And we do it all with one purpose: to make life better for the people who call South Australia home. Why This Role Matters At Super SA, our work helps thousands of South Australian public sector employees and retirees plan for the future with confidence. As a Senior Account Services Officer, you'll play a vital role in delivering accurate, timely and trusted superannuation services that directly impact our members' financial wellbeing. This is an opportunity to contribute your expertise within a team that values curiosity, collaboration and continuous improvement. Your work will help ensure members receive exceptional service while supporting Super SA's commitment to being the trusted superannuation fund for South Australia's public sector community. About The Opportunity As a Senior Account Services Officer within Member Operations, you'll be a trusted technical specialist and key contributor to the successful delivery of member services. You'll provide expert advice and support across a range of superannuation administration activities, including member account management, benefit payments, contributions and investment transactions. You'll also help guide and coach colleagues, contribute to process improvements, participate in system testing and support initiatives that enhance the experience of our members. Working closely with operational teams across Super SA, you'll have the opportunity to influence continuous improvement, share your knowledge and help deliver quality outcomes in a collaborative and inclusive environment. If you enjoy solving problems, supporting others and finding better ways of working, this role offers a rewarding opportunity to grow your career while making a meaningful contribution. About You You are a motivated and detail-oriented professional who enjoys supporting others, solving complex problems and delivering high-quality outcomes. You bring a strong customer focus and take pride in ensuring accurate and trusted services for members. We're particularly interested in hearing from people who can demonstrate:
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Special Conditions Refer to the Role Statement for the key selection criteria and special conditions. Enquiries Diversity & Inclusion We welcome applicants from all backgrounds, identities and lived experiences. If you have accessibility needs or would like us to make any adjustments at any stage of the process — such as receiving interview questions in advance or accessing materials in alternative formats — please let us know. We’re happy to work with you to put the right supports in place. Aboriginal Employment Program Aboriginal and Torres Strait Islander applicants are encouraged, but not required, to join the SA Public Sector Aboriginal Employment Register. The register provides optional support and access to employment opportunities across the SA. Applications close: 04/08/2026 11:45 PM Attachments: - Pre-Employment-Declaration_240522.pdf - Role Description - ASO4 - Senior Account Services Officer - Member Operations.pdf Flexibility Statement
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