Essential Services Commission of South Australia
Job reference: 845986
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone

Full-time, 12-month contract

ASO4 - $79,432 - $83,266 plus superannuation

Salary dependent on level of skill and experience.

 

Do you:

• take satisfaction in contributing to an organisation’s success by enhancing technology, systems, and automation?
• have a passion for emerging technologies, including artificial intelligence (AI), and supporting others to use them effectively?
• appreciate flexibility and the option to undertake hybrid working?

If this sounds like you, we invite you to apply to join our dynamic team as a Systems and AI Analyst to support the Commission’s digital systems and enhance the effective use of technology and AI across the organisation.

 

About the role

Reporting to the Assistant Director, Business Systems Solutions, the Systems and AI Analyst plays a key role in maintaining and enhancing business systems, supporting digital initiatives, and promoting the effective and responsible use of technology and AI across the Commission.

Your responsibilities will include:

• Business systems support: Provide a first-stop advisory and support service to staff and assist in maintaining and improving business systems.
• Process improvement and automation: Assist in identifying opportunities to improve workflows through automation and enhanced system functionality.
• Business analysis and testing: Develop user requirements, support functional specifications, and perform user acceptance testing to ensure systems meet business needs.
• AI adoption and capability uplift: Support staff in effectively using AI tools, including Copilot, and promote responsible and ethical AI use.
• System monitoring and issue resolution: Monitor system performance, assist with incident resolution, and contribute to root cause analysis and preventative improvements.
• Information security and governance: Support the secure use of systems and data in accordance with information security, privacy and data governance requirements.

 

About you

To be successful in this position, you will need to demonstrate:

• Business analysis and problem-solving expertise: Ability to analyse systems and processes, identify issues, and implement practical solutions.
• Technical capability and systems knowledge: Experience working with business systems, IT processes, and the Microsoft suite.
• AI knowledge and curiosity: Understanding of AI technologies and an enthusiasm for supporting their adoption in a practical business context.
• Information security and governance awareness: Understanding of information security, privacy and data governance principles.
• Communication and stakeholder engagement skills: Strong written and verbal communication skills with the ability to support and guide non-technical users.
• Educational background: While not essential, a tertiary qualification in IT, computer science or a related discipline is highly regarded.
• Values-Driven approach: A genuine commitment to the Commission’s core values: accountability, collaboration, agility, respect, and integrity.

 

About the Commission

The Commission is a statutory authority established as an independent economic regulator and advisory body to protect the long-term interests of South Australian consumers with respect to the price, quality and reliability of essential services. We add long-term value to the South Australian community by meeting our objective through independent, ethical and expert regulatory decisions and the provision of robust advice to Government. Our work is anchored in our core values of Accountability, Collaboration, Agility, Respect, and Integrity.

Our role incorporates licensing, consumer protection, service standards, pricing, monitoring, compliance and public reporting in the water, electricity and gas industries, and access regulation of essential ports and rail infrastructure. We also provide advice and conduct Inquiries to inform the South Australian Government on economic and regulatory policy issues and provide advice to local government.

 

What we can offer

The Commission and the South Australian public sector promote diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

We support our employees to deliver high quality outcomes by genuinely providing a great work culture, fostering employee relations and valuing health and wellbeing. We also offer all staff ongoing professional development and access to generous learning and development provisions. We offer hybrid ways of working for all staff and support flexibility for our people.

We are committed to an inclusive workplace that values diversity and actively promote a culturally safe workplace by developing and implementing inclusion-based action plans, including a Reconciliation Action Plan and Disability Access Inclusion Plan.

In addition, the Commission is proudly White Ribbon Australia accredited and adopts a zero-tolerance approach towards domestic violence and disrespectful behaviours of any kind in the workplace and in the broader community.

 

Special Conditions for Employment

• Employment is dependent upon the provision of a National Police Certificate that the Commission considers satisfactory.
• Some out of hours work may be required to meet critical deadlines.
• Some intrastate and or interstate travel may be required.

 

How to apply

To be considered for this role your application must include the following:

1. An updated resume, listing at least current two referees
2. A cover letter which addresses the following three questions only:
   1. Describe your experience in supporting or improving business systems, including any business analysis or process improvement work you have undertaken.
   2. Provide an example of how you have used AI in your own work to improve efficiency and effectiveness.
   3. Share an example of how you have helped staff from non-technical backgrounds use AI or digital tools to enhance their efficiency or results.
3. A completed and signed Pre-Employment Declaration form. A copy of the form can be found in the listing for this vacancy or on our website.
4. Please combine all three documents into one PDF and submit the PDF only.

Applications should be addressed to Amelia Greer, People and Culture Business Partner and sent via email to recruitment@escosa.sa.gov.au.

For further information about the role, please contact Amelia on 08 8389 8818 or via email to recruitment@escosa.sa.gov.au

We are committed to providing an accessible recruitment process for all applicants. Please contact us at recruitment@escosa.sa.gov.au if you feel that further guidance or support might assist you with the application process and we will be happy to discuss this further with you.

Applications close 11.00pm, Monday, 8 June 2026.

Applications close: 08/06/2026 11:00 PM

Attachments:
- 20260430 - HR - Position Description - Systems and AI Analyst (ASO4).pdf
- Pre-Employment-Declaration_240522.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.