Administration Support Officer - Older Persons Community Mental Health (Multiple Positions)
SA Health
Job reference: 935685 Location: 5092 - MODBURY Job status: Ongoing Eligibility: Open to Everyone
About the Role: An exciting opportunity is available to join the Northern Adelaide Local Health Network as an Administration Support Officer, supporting the Northern Older Persons Mental Health Community Team. This is a role where your organisational skills and attention to detail will directly contribute to the delivery of essential community‑based mental health services. Reporting to the Administrative Services Co‑ordinator, you will play a pivotal role in ensuring administrative operations run smoothly, efficiently and with the highest level of confidentiality. As the first point of contact for clients and stakeholders, you will provide a welcoming, responsive and professional service that supports both consumers and clinicians. Your day‑to‑day responsibilities will include maintaining accurate client records, scheduling and coordinating appointments, answering and managing telephone enquiries, and liaising effectively with clinicians, members of the public and external service partners. To support this work, you will confidently utilise a range of systems including CBIS, Q‑Master, the Transcription Module and the Microsoft Office Suite, ensuring information is managed accurately and in a timely manner. About You: In this role you will bring proven experience in administrative support and customer service, ideally gained within a fast‑paced, complex or sensitive environment. You are highly organised, self‑motivated and able to work with minimal supervision, prioritising tasks and meeting competing deadlines with confidence. Your strong communication skills allow you to engage respectfully and effectively with people at all levels, including clients who may be distressed or navigating challenging circumstances. You demonstrate discretion, empathy and professionalism at all times, underpinned by a strong commitment to confidentiality. Technically adept, you are confident working across Windows‑based systems and the Microsoft Office Suite, with skills in data entry, word processing, and the creation and maintenance of complex spreadsheets and databases. Adaptable and calm under pressure, you enjoy working collaboratively, willingly sharing information and contributing to a positive, supportive team environment. If you’re ready to bring your skills to a role where your work genuinely makes a difference, we encourage you to apply. About Us: The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia. NALHN serves over 400,000 people in northern Adelaide with a comprehensive range of high-quality medical services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care. Recently, NALHN has upgraded its facilities and plans to expand further. The network provides primary health care with a focus on community health promotion and chronic disease management. With nearly 6,500 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity, and accountability. Our core values foster excellence, innovation, and equitable health outcomes. At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows. Benefits of working at NALHN: From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network. Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed. Relocation assistance may be available for successful applicants from interstate or overseas. NALHN supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions. SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence. We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if you have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best. Appointment will be subject to a satisfactory Criminal History Check. Check(s):
Immunisation Risk for this position is – Category B (indirect contact with blood or body substances) SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace. Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job Ref: 935685 Enquiries: Victoria Hadland Senior Administration Officer & Allied Health Facilitator Phone: (08) 7485 4330 E-mail: victoria.hadland@sa.gov.au Application Closing Date: 15 May 2026 – 11.55PM Role Description and Further Information: * Refer to the SA Health Career Website – How to apply for further information. Applications close: 15/05/2026 11:55 PM Flexibility Statement
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