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Claims Management Officer
SA Fire and Emergency Services Commission
Job reference: 844620
Location: 5035 - KESWICK
Job status: Ongoing
Eligibility: Open to Everyone

Primary purpose of role -

Join the South Australian Fire and Emergency Services Commission (SAFECOM) as a Claims Management Officer (ASO4) and play a vital role in supporting the Emergency Services Sector. You will ensure the provision of an equitable, efficient and cost effective claims and compensation service to SAFECOM and the Emergency Services Sector in accordance with the Return to Work Act 2014. The role is responsible for the processing and timely payment of accounts and accurate data entry through the SIMS recording system. The Claims Management Officer provides equitable, timely and effective claims management, maintaining a portfolio of low risk, short term cases.

Why SAFECOM?

  • Flexible work arrangements to support your work-life balance.
  • Ongoing professional development and opportunities to contribute to sector-wide projects.
  • Collaborative, inclusive culture that values wellbeing, teamwork, and service excellence.
  • Direct impact on community safety by supporting South Australia’s emergency services.

If you’re ready to thrive in a dynamic, people-focused environment and make a real difference, apply now to join a team that values your growth and contribution!

Remuneration - 

ASO4 - $79,432 - $83,266

Enquiries -

Brandon Power

M 0438 363 246 E Brandon.Power@eso.sa.gov.au 

Application Instructions -

Applicants are required to address the criteria outlined in the Application Guidelines document.

Applications must be submitted online

Special Condition - 

Engagement will be subject to a satisfactory Emergency Services Sector Criminal History Check.  For all special conditions, please refer to the Role Description.

SAFECOM is an equal opportunity employer committed to providing a working environment that embraces and values diversity, inclusion and supports a culture of safety and respect.

We welcome and encourage applications from diverse community groups including Aboriginal and Torres Strait Islander, LGBTIQ+, people with disabilities, women and other diverse groups to help us build a workforce that reflects the communities we serve.

We are committed to making reasonable adjustments to provide a positive and inclusive recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to contact us at the time of application.


Applications close: 28/05/2026 11:45 PM

Attachments:
- ASO4 Claims Management Officer.pdf
- Pre-Employment-Declaration_240522.pdf
- application_guidelines_emergency_services_sector.pdf


Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.