Department of Human Services
Job reference: 844136
Location: 5000 - ADELAIDE
Job status: Short Term Contract
Eligibility: Open to Everyone

Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life. With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most.

Digital, Data and Technology

Our Digital, Data and Technology team is responsible for enabling the department to deliver its services through the provision and governance of information management, systems, data and technology. Their goal is to provide our workforce with the tools they need to do their jobs effectively, while making it simpler for the community to access the information they need. 

• Convenient CBD location
• Diverse and inclusive culture
• Work in a modern and dynamic environment

The ServiceNow System Analyst is a role within Digital, Data and Technology and is accountable to the Manager Technology Governance and Assurance for:
• configuring and maintaining the ServiceNow platform, ensuring optimal performance and usability, and assisting in ensuring that all system configurations and enhancements meet the required quality standards and business requirements
• partnering with technology teams and business units to define, onboard, integrate and improve overall ServiceNow platform and ITSM processes
• undertaking business and system process related analysis and managing the resolution of incidents and problems related to the ServiceNow system.

National Police Check required.
Employment-related Screening Check required.
Some out of hours work may be required.
Some interstate and intrastate travel may be required.

ASO5 - Administrative Services Officer

$89,007-$98,991

Term up to twelve (12) months

Steven Cirocco
Phone: 08 7133 7413
Email: steven.cirocco@sa.gov.au

Diversity and Inclusion

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require assistance with this process, please contact us at dhsrecruitment@sa.gov.au and a member of the team will get back to you.

The South Australian public sector promotes diversity and flexible ways of working, including part time. Applicants are encouraged to discuss flexible working arrangements for this role.

Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in.

Applications close: 23/05/2026 11:30 PM

Attachments:
- Role Description - Service Now System Analyst - ASO5.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.