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Visitor Engagement Officer
Department of the Premier and Cabinet
Job reference: 829914
Location: 5000 - ADELAIDE
Job status: Casual
Eligibility: Open to Everyone

About the Department
The Department of the Premier and Cabinet (DPC) drives the Premier's priorities in South Australia. Our vision is to be the heart of government through providing important leadership, trusted advice and strategy as well as central support services for the social, environmental and economic issues that we face. Our staff enjoy working with colleagues who value integrity, knowledge and intellectual capability. They exemplify the public sector purpose: Making a difference so South Australia thrives.

About the Business - South Australian Museum
The South Australian Museum has been connecting people with Australia's natural and cultural heritage for more than 170 years. As one of Australia's leading museums, it is home to collections of national and international significance and plays a leading role in research, education, and public engagement.

The Museum is a place of discovery that inspires curiosity and learning for people of all ages, welcoming visitors from across South Australia, Australia and around the world.

The Museum is entering an exciting period of growth through the delivery of its Strategic Plan 2025-2030. This next chapter will strengthen the Museum's impact, enhance visitor experiences, and position the organisation as a dynamic
cultural and scientific institution for future generations.

Role Highlights
  • Deliver frontline visitor experiences in a vibrant cultural precinct museum role
  • Engage diverse audiences and share the Museums stories and collections
  • Support memorable museum visits through friendly service
Role Details
As a first point of contact within the Museum, VEOs provide accurate information and assistance in person, online, and through digital platforms. They support a visitor journey by facilitating enquiries, ticketing and point of sale transactions, hosting programs, greeting and gallery invigilation. Through both formal and informal interactions, VEOs ensure visitors enjoy meaningful, safe and memorable experiences while engaging with the South Australian Museum.

Special Conditions
  • Applicants for this role will be considered as business needs require or when vacancies arise. Eligible applicants may be invited to interview only when suitable vacancies arise.
  • The Incumbent will be required to participate in the department's Performance Management Program.
  • The Incumbent may be assigned to another position at this remuneration level or equivalent.
  • This role requires a working with children check.
  • This role requires a National Criminal History check.
  • The Incumbent will be required to work as part of a 7 day roster including weekends and public holidays.
  • Applications considered throughout this period.
Classification
ASO2 - Administrative Services Officer

Salary Range
$64,195 - $67,154 p.a. 

Duration
Up to 12 months

Enquiries to
Kate Stone - Visitor and Member Services Manager
Phone: 0466 680 122
Email: [email protected]

Applications close: 30/12/2026 11:00 PM

Attachments:
- Role Description - Visitor Engagement Officer (2).pdf


Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.