Department of Primary Industries and Regions
Job reference: 858931
Location: 5000 - ADELAIDE
Job status: Ongoing
Eligibility: Open to Everyone

The Opportunity

We have an opportunity for a Manager ICT Operations to be part of our Corporate Services Division within the Department of Primary Industries and Regions.

This is a unique opportunity to shape the future of ICT at PIRSA by leading critical operational services, driving continuous improvement and empowering a high-performing team to deliver secure, reliable and customer-focused technology outcomes.

How You'll Make a Difference

As the Manager ICT Operations, you will:

• Lead the delivery and continuous improvement of ICT operational services across PIRSA, ensuring secure, reliable and customer-focused outcomes that support our people and business.
• Provide strategic leadership to ICT Operations teams, contractors and service providers, building capability, fostering a high-performing culture and driving service excellence.
• Shape and implement operational strategies, service management frameworks and technology initiatives that strengthen business continuity, operational resilience and digital transformation outcomes.
• Drive informed decision-making by monitoring service performance, operational risks, cyber security requirements and emerging technology trends, while providing expert advice to leaders and stakeholders.
• Build and maintain strong relationships with business stakeholders, technology vendors, government partners and whole-of-government providers to deliver strategic and operational outcomes.
• Lead the successful delivery of cloud initiatives, automation opportunities and service improvements that enhance efficiency, innovation and customer experience across the organisation.

About You

You will bring:

• Significant experience leading ICT operations, infrastructure, cloud services, service management functions or technology teams in a large and complex environment.
• Proven leadership capability, with the ability to inspire, develop and motivate multidisciplinary teams while fostering a collaborative, customer-focused and high-performing culture.
• Strong strategic thinking and analytical skills, with the ability to identify risks, solve complex problems and deliver practical solutions that achieve business outcomes.
• Experience managing ICT service delivery, budgets, contracts, vendor relationships and resources to ensure services meet agreed performance and quality standards.
• Excellent stakeholder engagement and communication skills, with the ability to influence, build trusted partnerships and translate complex technical information into clear business advice.
• Expertise in ICT operations, cloud technologies, cyber security, risk management, governance and service improvement, supported by relevant qualifications or extensive industry experience.

About Us

South Australia is internationally recognised for the quality of its agriculture, food, and wine. Our regions are the backbone of our state and the economic powerhouse that drives prosperity for all South Australians.

The Department of Primary Industries and Regions (PIRSA) is a key economic development agency working in partnership with our primary industries, regional stakeholders and across all levels of government to advance the prosperity and sustainability of South Australia’s primary industries and regional communities.

We are a passionate team of around 800 people working across metropolitan and regional South Australia to develop and protect our state’s regions and food, wine, aquaculture, fisheries, forestry, grains, livestock, dairy and horticulture industries.

It's no wonder there are so many exciting and diverse career opportunities in our organisation. If you’re ready to join us, apply now!

Benefits

At the Department of Primary Industries and Regions, we offer our employees challenging and rewarding work with opportunities for career progression, learning and development and flexibility.

Our Commitment to Diversity

The Department of Primary Industries and Regions is an equal opportunity employer and is committed to building a diverse and inclusive workplace.  We embrace diversity and welcome applications from all people, irrespective of culture, faith, sexual orientation, gender identity, disability, or age.

Special Conditions

• Successful applicant will be required to satisfactorily complete a National Police Check (NPC) prior to being made an offer of employment.
• Ongoing opportunity.
• Full-time, 37.5 hours per week

Requirements

• Possession of a current driver’s licence and willingness to drive.
• Out of hours work and inter / intrastate travel may be required.
• Australian residency or current works permit is required (responsibility of applicant to provide evidence of a current work permit).
• You acknowledge your work, health and safety obligations and our expectations when applying for a role.
• The incumbent will be required to undertake emergency management training and must be willing to participate in emergency preparedness, response and recovery activities required by government agencies.

Remuneration

SS/SM1 - $144,421 per annum, plus superannuation

Enquiries

Stuart Watt
Chief Information Officer
Phone: 8429 3063
Email: [email protected]

Website: www.pir.sa.gov.au

Application Instructions

All applications must be submitted online.

If you are interested in this opportunity, please see the attached applicant instructions, and outline your skills and experience in relation to the Professional and Technical Knowledge, Technology Service Management and Service Level Management capabilities of the attached role description.

Applicants must include the contact information of at least 2 referees with 1 being your immediate supervisor/manager and a completed “Pre-Employment Declaration in the SA Public Sector” form.

Applications close: 06/10/2026 11:45 PM

Attachments:
- Application Guidelines#4.pdf
- Pre-Employment-Declaration_240522.pdf
- Role Description -Manager ICT Operations - SM1#4.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.